Testimonials

This is, without a doubt, the best agent in LA! Sergio Flores will go the extra mile and will always be five steps ahead of you, carefully anticipating your needs and working to make your home-buying experience easy, rewarding, and fun! I decided to inquire about the process 6-8 months ago. He set up an appointment for me (which I reluctantly accepted), and it blew my mind. Unbeknownst to him, he won my business that day. He had a very professional-looking packet ready for me, carefully walked me through the steps, and answered every question I could think of in a patient, unassuming, and easy-to-understand manner. As a first-time home buyer, I had a lot! He finished off the meeting by asking if I wanted to talk to a lender because he thoughtfully had a colleague from a neighboring company ready to come to chat with me if I had questions. The lender came and answered everything Sergio co…

This is, without a doubt, the best agent in LA! Sergio Flores will go the extra mile and will always be five steps ahead of you, carefully anticipating your needs and working to make your home-buying experience easy, rewarding, and fun! I decided to inquire about the process 6-8 months ago. He set up an appointment for me (which I reluctantly accepted), and it blew my mind. Unbeknownst to him, he won my business that day. He had a very professional-looking packet ready for me, carefully walked me through the steps, and answered every question I could think of in a patient, unassuming, and easy-to-understand manner. As a first-time home buyer, I had a lot! He finished off the meeting by asking if I wanted to talk to a lender because he thoughtfully had a colleague from a neighboring company ready to come to chat with me if I had questions. The lender came and answered everything Sergio couldn't (which really wasn't much, even considering questions outside of real estate) I didn't end up looking at homes for a few months and he never, I repeat never, pressured me. I told him I would have to save and try to get my finances in order and he left me alone, only checking in about once every two months to say hello and see how it was going. When the time came to look, the covid-19 crisis was just getting more serious. While the rest of the world seemed to slow down, stop, or hibernate, Sergio was still hard at work for me, taking extra care and precaution for my safety and security. I identified 2 homes that were available, and he had 6 more readies to see based on my preferences. When it was time to go, he had a very professional information booklet ready to go, a detailed map between places, a schedule, and all the forms needed. Not all properties were vacant, which required a great deal of planning and communication, and all properties required special coronavirus disclaimers and extra forms. His process for rating and ranking homes was easy and effective. I was blown away by how organized he was! I can't believe he does this every day, for every client! When I found a place, he advised me on how to make the best offer, what options I had, and the pros and cons of every move. I "Cheaped out" and went against his top recommendation, causing me to lose the first home to a higher bidder. This was the first and only time I didn't heed his advice fully. He never said "Told ya so" or made me feel bad. On the contrary - he continued monitoring and staying up on that property and when it fell out a week later, as he assumed it would, he brought it back on the table to my delight. It was too late though because we had already found my diamond-in-the-rough in another home. The home I bought was of great value and needs some work. In fact, it was outside of area I originally set. Sergio just suggested one day that if I expand my search a little north and don't mind an extra 10-minute drive, then a lot more adorable homes would open up to me - boy was he right! The home I found would take a lot of negotiating. Now one would think, "Sergio is the nicest, kindest, wisest, most organized, effective communicator, in the real estate world, he must be bad at something!" if you thought that you're wrong! Negotiating was another one of his strong suits. He fought for every little piece that I could get and when the going got tough with the seller's agent, he had to school him on California real estate law, which I'm sure he did in his typical respectful and poignant manner. Sergio always took my call and helped me figure things out. Even when I felt nervous, he seemed to know just what to say. Oftentimes, the lenders or escrow agents weren't available, and even though it's not his field (which he could have easily said), he offered his own personal experience and wasn't afraid to say, "I don't know the answer to that one. Let me find out for you," which he always did quickly. These are just a few reasons that he is hands-down, the best out there. Don't waste your time with anyone else!

My husband and I worked with Sergio to find our very first home. He was a pleasure to work with, always super responsive, transparent, and hard-working. We ended up finding the home of our dreams and getting a great deal from it thanks to him - would 100% recommend him and will definitely go to him again if we ever decide to leave our little paradise. At the start of our journey, my husband and I were absolute amateurs (and we really were throughout the whole process). We started looking for homes leveraging the support of a Realtor® about 3 hours away not realizing how critical a good Realtor® can be; especially in this current market. After getting outbid in 5+ homes we decided to make a change and started looking for local Realtors®. We interviewed Sergio and another person, and Sergio stood out as being honest and to the point, incredibly knowledgeable about the area, and experienced…

My husband and I worked with Sergio to find our very first home. He was a pleasure to work with, always super responsive, transparent, and hard-working. We ended up finding the home of our dreams and getting a great deal from it thanks to him - would 100% recommend him and will definitely go to him again if we ever decide to leave our little paradise. At the start of our journey, my husband and I were absolute amateurs (and we really were throughout the whole process). We started looking for homes leveraging the support of a Realtor® about 3 hours away not realizing how critical a good Realtor® can be; especially in this current market. After getting outbid in 5+ homes we decided to make a change and started looking for local Realtors®. We interviewed Sergio and another person, and Sergio stood out as being honest and to the point, incredibly knowledgeable about the area, and experienced. He confidently answered all my questions and even explained his unique strategy for finding his client's homes. He also struck me as a masterful negotiator - and wow he really was! Sergio was super responsive from the beginning, helping us focus our energy on homes that fit our top criteria even if it meant him doing the elimination on his own upfront when we weren't able to get out to work. He visibly demonstrated that he wanted the best for us and not just a quick sell. It only took Sergio two tries before helping us win our first offer, and he guided us every step thereafter as we started inspections. He was supportive when we decided to walk away for personal reasons, even if that meant additional work on his end. We didn't realize that the hard work started after winning the offer until he again won us another offer; beating 20 other offers, and even one that came in higher. Sergio guided us subtly through the inspections again, providing advice when requested but not imposing his point of view. His experience was vital during the inspections as we didn't know how to digest so much information and how to go back to the seller. He helped us navigate between the seller, inspectors, escrow, and reports coming back and got us two different price reductions based on the findings. He was happy to come out to the house to do multiple inspections on the property if that's what it was going to take. Sergio was always 10 steps ahead of everyone, managing risks before they became issues. One specific circumstance that stayed with me was when some of the termite work that was going to be done on the house was halted because the termite company changed its assessment to be much larger scale. Sergio worked with the seller, his management, and the termite company on a reasonable solution before even presenting us with the problem. He didn't want to just bring us an issue without alternatives. It made our decision much easier and prevented us from stressing from this sudden halt. There are other countless stories I can share about our experience working with Sergio; including how he was kind and inclusive of our parents, and how he remained patient with me even though I know I can be pretty demanding and intense at times. He never showed any of this bothering him but instead always had a smile on his face and was quick to answer any questions we had. Sergio - thank you so very much for all your help, guidance, and friendship throughout this process. It has been an emotional rollercoaster, but you kept us sane and hopeful. Your negotiating and stakeholder management skills are top-notch and we are so lucky to have had you on our team! Thank you!

I know several Realtors® and Sergio is among them. In the course of the conversation I mentioned I’ll be looking to buy after my current lease is up and he offered me a free consultation, I figured what the heck, sure. The consultation was surprisingly informative and by the end, we had put together a plan set for a 6 months target to begin in earnest. He had also suggested looking at open houses to get a sense of what I like and don’t like since we had about 6 months before we needed to get serious. Just my luck, 6 months later the corona-virus pandemic and lockdown started but I still needed to move. I wasn’t sure how it was going to work or even if it was possible but he said no problem and we marched forward. Our first time out he showed me a few homes I asked to see and he added a few. He put together a very thorough packet of houses, information, sequence, maps, place for notes, I …

I know several Realtors® and Sergio is among them. In the course of the conversation I mentioned I’ll be looking to buy after my current lease is up and he offered me a free consultation, I figured what the heck, sure. The consultation was surprisingly informative and by the end, we had put together a plan set for a 6 months target to begin in earnest. He had also suggested looking at open houses to get a sense of what I like and don’t like since we had about 6 months before we needed to get serious. Just my luck, 6 months later the corona-virus pandemic and lockdown started but I still needed to move. I wasn’t sure how it was going to work or even if it was possible but he said no problem and we marched forward. Our first time out he showed me a few homes I asked to see and he added a few. He put together a very thorough packet of houses, information, sequence, maps, place for notes, I was impressed. I liked one of those I provided and one of those he added. I remember him mentioning the inventory of houses was low due to early lockdown from covid. I wrote an offer the first week out, I followed his advice, we went in aggressive in the offer and after a bunch of negotiation back and forth we ended up closing the deal at $30k below asking and with money back for the closing! We had many bumps along the way, I ended up switching lenders mid-stream which resulted in a much better rate and much lower fees to me and much more work for him as he helped the new lender stay on course in order for us to close on time. It was a good game of real estate poker and Sergio made the odds work in our favor. I highly recommend using Sergio and his team. Amazing.

I've worked with Sergio multiple times now buying and selling 3 different homes. I'm not an investor or anything, we're talking family homes that my wife and I have lived in. To sum it up, I can't imagine a better Realtor® than Sergio. Sergio does all of the behind-the-scenes stuff: paperwork, scheduling, contacting Realtors® and brokers, more paperwork, research, etc. and he does it honestly and efficiently. He was always available for questions and advice but didn't push us for a decision we weren't comfortable making. He understands the game and gives us insight into why this home is so cheap, or that one is so expensive, and what should we offer, or when should we counter? Or when we were selling, he knew how to get us a price and a time frame we were happy with. Maybe the best that I can say is that I know that I'll be selling my current home and buying another in the next couple of…

I've worked with Sergio multiple times now buying and selling 3 different homes. I'm not an investor or anything, we're talking family homes that my wife and I have lived in. To sum it up, I can't imagine a better Realtor® than Sergio. Sergio does all of the behind-the-scenes stuff: paperwork, scheduling, contacting Realtors® and brokers, more paperwork, research, etc. and he does it honestly and efficiently. He was always available for questions and advice but didn't push us for a decision we weren't comfortable making. He understands the game and gives us insight into why this home is so cheap, or that one is so expensive, and what should we offer, or when should we counter? Or when we were selling, he knew how to get us a price and a time frame we were happy with. Maybe the best that I can say is that I know that I'll be selling my current home and buying another in the next couple of years, and for that, I know Sergio will be right there with me.